Searching for a service award program provider? Look no further than Award Concepts for the best partner you can have. How do we know we’re the best? Our satisfied clients tell us so!
We take great pride in our successful working relationships with our clients, and we’re proud to share their feedback.
“So, I just have to share some positive feedback from the very first day of our launch. I’ve had two associates call today, questioning if they were doing something wrong when they saw the high value of the items and the large selection of gifts. They were surprised that they can choose any item under their own login: yes, even a KitchenAid mixer, as someone commented! In the past, item selection was limited to about eight items per year of service. Honorees are very pleasantly surprised!”
— Associate Recognition Coordinator
St. Mary’s Hospital and Regional Medical Center
“We have been a client of Award Concepts for over 20 years. Year after year, Award Concepts plays a key role in the success of MB Financial Bank’s customer and anniversary gift programs — from offering us the best quality gifts, to coordinating the personalization process, to delivering the awards. Their staff is always pleasant to work with, and they provide us with the kind of attention to detail that makes us look good to our customers and employees. They have always taken care of us as if we were their most important client. Award Concepts is a premier service provider, and I am pleased to highly recommend them.”
— Ronald D. Santo, Vice President
MB Financial Bank, Inc.
and Chairman and Group President, MB Financial Bank
“Award Concepts is involved in every aspect of our Recognition Program. They really know our company structure and personally share with us the achievements of our associates. Over the years, we’ve worked together to build a rewarding and lasting relationship.”
— Meredith Epps, Executive Assistant, Human Resources Department
Dollar Tree Stores, Inc.
“As you are well aware, this year in response to employee feedback, the Award Concepts Road Show for our healthcare organization was created. Little did we know, when discussions started about giving employees an opportunity to see milestone gifts before ordering, that the Road Show would be such a successful promotion.
“Looking back on the month, you traveled throughout 2 states, visiting 11 sites within 10 separate dates. You not only provided 1,625 employees an opportunity to examine $18,000 worth of awards, but your ready smile and true interest in any concerns brought forward by employees cemented their feelings that the show was a great idea.
“Thanks for partnering with us to make our employees’ suggestion a realization. We especially appreciate your attention to detail, as well as your service recovery commitment and enthusiasm over great customer service.
“It has been great working with you. Thank you for all that you did and continue to do for us!”
— Service Awards Committee
“Well, the party’s over … and it was a wonderful success! Our service award program and Recognition Dinner are truly the highlights of the year.
“I have heard nothing but wonderful comments about the gifts and how quickly selections have been received. Thanks for all you do to help us ensure that our employees know we believe in them and value their contributions to our hospital.”
— Benefit Services Specialist
“The customer service department at Award Concepts is outstanding. Their staff is friendly and efficient, a wonderful combination.”
— Chapter President
“Sandy and I really enjoyed our meeting with you and the staff at Award Concepts. We were and we are still greatly impressed with the service you provided and are willing to provide.
“We promised you an answer around the first of the year. However, I don’t find it necessary to wait to tell you that which we already know. We want Awards Concept to be the vendor for our Employee Service Awards/Recognition Program. Yes, we want you.
“Please know our decision was made easy due to the relaxed family atmosphere of your company. We really felt at home and the staff was so pleasant, warm and professional. It was a joy just to interact with them. In addition, they were attentive and accommodating. We were thoroughly impressed with the entire operation. The big selling point was actually seeing the operation.
“Again, thank you and we look forward to a warm, professional and lasting partnership.”
— Franchon I. Lindsay, Assistant Vice President for Human Resources
North Central College
“We recently placed our employee service award business with Award Concepts and could not be happier with our decision. We continue to be impressed by their attention to details and their commitment to quality customer service. It is apparent that ‘customer service’ is not just talked about, but rather lived out at every level of their organization. Everyone on the Award Concepts team has made us feel respected and genuinely valued as customers.
“Most importantly, our employees have enthusiastically and positively embraced the changes to our service award program! Many of our honorees have expressed their gratitude for the personal touches we were able to incorporate into our program. Our award program clearly communicates our sincere appreciation to our valued employees for their years of dedicated service. We are extremely grateful for Award Concepts’ help in making this a very special occasion for our very special employees!”
— Cindy DeLay-Cantrall, Employee Relations Specialist
Memorial Health System Resources
“I wanted to write and tell you how pleased I am with the gift award certificates and brochures I received yesterday. They look absolutely outstanding, and I am excited to hand them out next Tuesday. I love the customization/personalization, the packaging and the extensive gift offerings.
“I do realize that I asked for quite a bit beyond what your standard packages include, and I am very appreciative of your accommodations. It is refreshing to work with positive, professional individuals like yourselves that are willing to go the extra mile to help clients achieve their goals. Thank you again.”
— Benefits Manager
Top-Ranked Liberal Arts College
“I wanted to thank you for making our employee awards banquet a huge success. Everyone loved the gifts and pins, you made it so easy. Looking forward to next year’s … that’s a first.”
— Assistant Administrator
“The relationship between Award Concepts and the National Communication Association’s student organizations program goes beyond vendor and customer. It is instead a partnership built on reliable service and quality products. It is not always easy to supply an organization of over 400 chapters across the country, but Award Concepts efficiently manages this fulfillment process while providing NCA with tools designed to streamline customer management. Our chapters constantly thank us for using Award Concepts to provide them with induction, graduation and merchandise materials.”
— National Coordinator
“My national board of directors turned to Award Concepts to create a commemorative pin for our sorority’s 50th anniversary. Every step of the process was smooth and easy; they were a joy to work with right from the start. I shared with them what we were looking for and they designed exactly what I had in mind. Not only did they create a beautiful piece of jewelry, they exceeded our expectations on both price and delivery time.
“The craftsmanship was superb. Our 50th Anniversary pin has become a treasured item to many of our members. We couldn’t ask for better folks to work with than the staff at Award Concepts. I highly recommend them to anyone who wants exceptional service and high-quality products.”
— Past National President
“Everything arrived on time and was just wonderful! Thank you for your help. We have recommended you to the Respiratory Therapy program, and it sounds like they will contact you for their graduation needs next year.”
— Education Professor
Big 12 University
“The pins just arrived. They are beautiful! I can’t thank you enough. I know you rushed this order for me and I truly appreciate it. The kids were amazed when they saw the picture of the pins; they’re going to be thrilled when they see the actual pins! If you send me the invoice, I’ll get payment out to you right away.
“Once again, you went above and beyond on my behalf. If anyone ever asks you for a reference, please give them my contact information. Award Concepts is one of the best companies I’ve ever had the pleasure of working with. You gentlemen and your staff are wonderful. Many thanks and best wishes!”
— National Coordinator