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Award Concepts has developed a system of forecasting that has given us the ability to successfully anticipate our customer’s needs and demands. From date of order placement to delivery, our lead-time turn-around on orders has consistently pleased company program administrators and award recipients. We strive to surprise by exceeding customer expectations.

Our service includes gift personalization. Logo emblems permanently affixed to gifts, engraving of watches and commemorative plates, and color screening or embroidery of products are personalization options offered.  In addition, we offer a gift-wrap service that completes that “special statement” of recognition and appreciation.  Processes are conducted in our facility and thus give us personal attention to detail and quality control.

We take great care in over-boxing of product for parcel service shipment.  Our shipment personnel are instructed to make liberal use of packing materials…these are small costs for us to incur to insure your satisfaction. 

Award Concepts is very flexible to your needs and will perform break-out shipments to individual locations / residences or bulk shipment of an order to a single location for your distribution and presentation. Verification of shipment tracking numbers is a standard service available to our customers.  In addition, for clients who are located within 3 hours traveling distance of St Charles, Illinois, we can provide delivery by company van and assist in set-up for award presentation functions.

On a global perspective, yes, we do ship internationally. Our marketplace is the world!