How many years have you provided service award programs to clients?

Award Concepts, Inc. was founded in 1985 by Gordon Campbell and Bob LaFrenier. 

How expensive is a Recognition Program?

Each program is different. Sales and safety programs should pay for themselves with greater sales and reduced accidents, respectively. Years of Service Programs create and enhance employee loyalty providing a greater level of output from employees. We design a program that is custom and fits your budget and needs.

What types of gifts are available?

A wide variety of gifts: both traditional, i.e., watches and clocks; or life style, cameras and sporting goods. Brand name gifts are used that have continuity. The gifts are generally engraved or have an emblem attached reflecting the corporate logo in a subtle manner.

What are the most popular awards employees choose?

Traditional awards such as watches, clocks, writing instruments, and jewelry continue to be top picks, however electronics and lifestlye awards are becoming more popular year after year.

Do you own inventory for clients on an ongoing basis?

Yes.  Award Concepts, Inc. maintains a substantial inventory onsite for each item in our programs to meet our customer's needs.

Is a Recognition Program tax deductible?

Unlike cash rewards, most written award programs are fully deductible.  If you would like more information, please contact our accounting department through use of our Live Support.

How long does it take to develop a program?

It takes anywhere from 4-7 weeks.  We spend 1 day meeting with you and gathering information, then the first 2-3 weeks is the design of the program, the following week is the reviewal of the program, and the last 2-3 weeks is the actual implementation of the program.

Where is the award brochure sent?

It is the client's choice. Normally it is sent to the recipient's home address or to the administrator at the divisional office.

If award brochures are mailed to administrators, does the administrator need to enter each recipient's login and password?

No - Login and passwords are generated automatically and are printed on the individualized brochures.

What if a recipient does not place an order?

A client can choose to provide a default gift, we can remind the administrator to have the recipient place their order, or we can send a letter direct to the employee's home reminding him/her to place their order.

What if a recipient does not have access to the Internet?

He or she may fax, mail, phone, or use our Live Support to order their award.

How long does a recipient have to order?

This is determined by you!

Where is the award shipped?

Awards can be shipped directly to the recipient's home or to the divisional office/headquarters to be presented at a banquet/ceremony.

Once an item ships, can its progress be tracked?

All orders ship via UPS, the administrator can locate the UPS tracking number through our administrator's site and check the progress of the shipment on the Internet.